Envizion AI offers a 14-day money-back guarantee for new subscribers, no questions asked. Billing errors and unintended renewals (within 48 hours) are also refundable. Refunds process within 5-10 business days to the original payment method.
# What Is the Refund Policy?
Envizion AI wants every subscriber to be satisfied. Our refund policy is designed to be fair and transparent with no hidden conditions.
New subscribers are eligible for a full refund within the first 14 days of their initial subscription. If you try Pro and decide it is not for you, request a refund — no questions asked.
1. Log in and go to Settings > Billing.
2. Click "Request Refund" — Provide the reason (optional but helpful).
3. Confirmation — You receive an email confirming the refund request.
4. Processing — Refunds are processed within 5-10 business days to your original payment method.
Your account reverts to the Free plan. Projects and media remain accessible. You can resubscribe at any time.
We would rather give you money back than have an unhappy customer. If you feel the product did not deliver value, reach out. We handle edge cases with common sense and good faith.
Generally, no. After 14 days, cancellation stops future charges but does not refund the current period. Contact support for exceptional circumstances.
5-10 business days depending on your bank or payment provider. Credit card refunds may take longer than debit card refunds.
Yes. The 14-day guarantee applies to annual plans too. After 14 days, annual plans are non-refundable but you retain access for the full year.
Fair pricing, fair refunds — that is how Envizion AI earns your trust.
Start with 200 free credits. No credit card required.
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